Deleting your Galley Account

You can delete your Galley account from within the app by going to Profile > Tools and Settings and choosing Delete account.

 

When you delete your account, Galley immediately revokes your active sessions, removes your sign-in methods, and deletes account-owned app data associated with your account. This includes saved profile information, meal plans, grocery and shopping data, pantry data, favourites, collections, and other app content tied to your account.

 

Galley also removes personal account fields such as your email address, display name, and preferred sign-in provider. The account record is then marked for deletion and is permanently purged after our retention window. The current retention window is up to 30 days. Some historic product activity may be retained in anonymized form so that we can maintain aggregate product analytics and understand app usage. For example, Galley may retain anonymized meal-planning, shopping-intent, and “meal made” activity records. These retained records are no longer linked to your user account.

 

Deleting your Galley account does not automatically cancel an active subscription managed by Apple, Google, or another payment provider. To avoid future charges, you must also cancel your subscription through the App Store or Google Play.

 

Some data may also be retained where required for legal, security, payment, fraud-prevention, tax, accounting, dispute-resolution, or backup-retention purposes. Data in backups may remain until those backups expire through normal rotation.

 

If you need help deleting your account or have a privacy request, contact us at: support@ftbsystems.ca.